If your device is still not shown as Connected, see: Navigation device not connecting to a computer (MyDrive Connect) Not enough free spaceīefore you update your device we recommend that you have at least 8GB free space available on the computer. Always use the TomTom USB cable that came with your device, as 3rd party USB cables may not work.Connect the other end of the cable to a USB port directly on your computer - Do not connect it to a USB hub or a USB port on a keyboard or a monitor.Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update.Make sure that the cable is directly connected to your navigation device and your computer.If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: TROUBLESHOOTING Device not connecting to your computer The section My Maps shows all the maps that were included with your device and that you have purchased for it, so you can freely install or swap these around.
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